Privacy Policy
Effective Date: 01/01/2024

Valley Green Shredding, LLC ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.valleygreenshredding.com (the "Site"), or use our services. Please review this policy carefully to understand our practices and how we safeguard your information.

1. Information We Collect

We may collect various types of information from you, including:

  • Personal Information: Name, email address, phone number, company name, mailing address, payment information, and any details you provide through forms or service inquiries.

  • Service Data: Information regarding your use of our shredding, document destruction, or related services, including service preferences and transaction history.

  • Usage Data: Technical information such as your IP address, browser type, operating system, referral source, pages visited, and time spent on the Site.

  • Cookies and Tracking Technologies: Data collected through cookies, beacons, and similar tracking technologies to enhance the Site’s functionality and analyze usage patterns.

2. How We Use Your Information

The information collected is used to provide and improve our services. Specifically, we may use your information to:

  • Process transactions and provide the services you request.

  • Respond to your inquiries and provide customer support.

  • Send service updates, promotional materials, and relevant notices.

  • Analyze Site performance and enhance the user experience.

  • Comply with legal requirements or protect our legal rights.

3. Sharing and Disclosure of Information

We do not sell or rent your personal information. We may share your information with third parties under the following conditions:

  • Service Providers: With trusted third parties who assist in service delivery, payment processing, and data storage, under strict confidentiality agreements.

  • Legal Compliance: To comply with legal obligations, such as subpoenas or court orders, or to prevent fraud or illegal activities.

  • Business Transactions: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.

4. Data Retention

We retain personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, including complying with legal obligations, resolving disputes, and enforcing agreements.

5. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

  • Access and Rectification: Request access to the information we hold about you or request corrections to inaccurate information.

  • Deletion: Request the deletion of your personal data, subject to legal and business retention requirements.

  • Opt-Out: Opt-out of receiving marketing communications by using the unsubscribe link in our emails or contacting us directly.

To exercise these rights, contact us at info@valleygreenshredding.com.

6. Security Measures

We employ industry-standard security measures to protect your personal information, including encryption, secure storage, and access controls. While we strive to protect your data, no system can guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies to provide a better browsing experience and to analyze traffic. By using the Site, you consent to our use of cookies. You may disable cookies through your browser settings, but doing so may affect the functionality of the Site.

8. Third-Party Links

The Site may contain links to third-party websites. Valley Green Shredding, LLC is not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing personal information.

9. Changes to This Privacy Policy

We may revise this Privacy Policy periodically. Any updates will be posted on this page with the new effective date. Your continued use of the Site constitutes acceptance of the revised policy.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

Valley Green Shredding, LLC
67 Katharine Street
Westfield, MA 01085
Email: info@valleygreenshredding.com
Phone: (844) 787-7009

This Privacy Policy is designed to comply with applicable Massachusetts laws, including M.G.L. c. 93H, as well as federal and international privacy standards, such as the General Data Protection Regulation (GDPR) where applicable.